Limhwa

Ok I was debating writing here or not.... but Catrina played the same game with the Narin customers. Replying here and there to give people a little hope but it seems what she's really doing is dragging things out until you cannot get a refund from paypal, then dragging things out some more until you cannot do a chargeback through your credit card company.

Believe what you want about Catrina, but also be aware that there are 30+ other doll lovers on DoA that have not heard from Catrina for months, and the ONLY reason they are getting anything resolved is because the artist is paying for the fulfillment of the orders out of his own pocket.

I know some of the Limhwa dolls have shown up, I'm very happy for those people, but also keep in mind that this is your money at stake here.... Catrina has been monitoring her Limhwa Yahoo group like someone who has something to hide.

Keep in mind that Anita of Sleetweath, Paul Pham, LillyCats, Marina of Enchanted Doll, and Bimong have all claimed to have serious issues with Catrina. These people aren't customers, they are artists who have been fooled, lied to and stolen from by Catrina.

If you currently have a Limhwa order I would at least consider at this point doing a Paypal or Credit/Debit card chargeback, before it's too late.

I really don't know what else to say. How many people does Catrina have to lie to and defraud before others realize that she's become a person that isn't deserving of trust? There's already 30 not including artists. Will it take 50? 60? 100? How many thousands of dollars?

I really hope I'm way off the mark here and that Limhwa customers won't end up like the Narin ones.... but at this point it looks the same.

Good luck.

Some Good News!

Bimong has gotten 3 Neferti heads on their way home! 

I still urge you to file against Dollfair if you still have not received your refund/doll so that others that come after you don't have to relive your story.

For People Who Are Not on DoA and Have Problems

Hey this is a response to a comment someone posted, I want the non-DoA members to be able to find resolution as well. Please read and follow the following directions. If you are on DoA and have an unfilled order with Dollfair and have NOT gotten a refund please also fill this out. Please note that Bimong is NOT giving people refunds, he is only making the dolls.

Please go to this webpage and create an ID:
http://www.art-bimong.com/register/step2.php

Then after you have done that, fill this form out and send it to bimong74@gmail.com:

art-bimong.com 's ID :
DoA name (if you have one):

Name :
Head Type :
Body (girl,boy, None (only head) ) :
Skin type (No more make pinky white) :
Etc (Make up, Ear piercing , sanding....) :
Address :
Telephone number :
Payment proof files : 

For the "Payment proof files" you can take a screenshot of the paypal payment to Dollfair. 

How to File a Police Report

Why Should I File? 

Definition of internet fraud:
A crime in which the perpetrator develops a scheme using one or more elements of the Internet to deprive a person of property or any interest, estate, or right by a false representation of a matter of fact, whether by providing misleading information or by concealment of information."
Catrina has committed fraud, and continues to with hold thousands of dollars (your dollars) in refunds. The total known amount just from the customers who post on DoA is $15,000, this number does not even include people who are not a member of the forums. When you file you are not only standing up for yourself and your rights, but you are also helping other people who are in the same situation as you. The more reports that are filed, the greater the results will be. 

Which Police Department Should I File With? 

Your local police. If you don't know their number you can easily find it on Google, just enter the name of the city you live in followed by "police department". So my google search would look like "Jacksonville,FL police department", when you go to your local department's home page, you should see a "non-emergency" number listed, that is the number you call to file a report. Depending on where you live you may be able to fill a report out online, or over the phone, however you may have to go directly to the station to file a report as well.

Ok, So I Filed with My Police Department, How Does That Do Anything in Ohio? 

Your local police will then contact the Berea, Ohio police department to follow up with your report. The Berea Police will then be able to investigate the case.

This is why every report filed matters. If the Berea Police get 20 phone calls from other police departments about the same person/business they will NOTICE. 

Awesome! What Else Can I Do to Help Myself and Others?

1) You should consider writing to or calling Tom Meyer of WKYC, Berea's local investigative reporter, who covers stories like ours. I think it would really help to get something going on a local level.  216-344-3464 tommeyer@wkyc.com


2) Please, if you will, write to the newspaper reporter, Joanne DuMound who I have written to and give her your account of what's happened in your experience with Dollfair. You do NOT have to currently have an outstanding order with Dollfair to write to her, any information is welcome. 
jdumound@sunnews.com


3) (more to come later today)

Doll Reader + News About Catrina

Someone posted the following on the DoA forums. I'm not sure what to make of it, but I thought it was blog worthy so here it is: 

"I wasn't going to post here anymore but yes, I do know something about this and if she does relocate I will be straight in my car to see her personally and get a bl**dy explanation for you all. I haven't aired this before because it seemed like personal information and I still don't know if I should be making it public, but Catrina, when she phoned me back at the end of November, said that she was seeing a man who lived just down the coast from me here in North Wales and asked if I could find out anything about resin casting in the UK because she was thinking of relocating. I have been very puzzled when her husband has been mentioned so much lately as she gave me the impression she has been with this man for some time, perhaps the husband is a business partner? Not really relevant I suppose.

I do wonder if she is thinking of re-registering her business in the UK and trying to wipe off all these debts? I don't even know if that is possible. Sorry if the mods feel this is inappropriate, I'm just responding to a direct question from someone who is still owed money. Please remove if this is inappropriate."

Here is the article (sent by another person who got the issue of Doll Reader) who retyped the article and was kind enough to send it to me so I could post it here! 

Doll Reader article: 

BJDs MADE EASY
Dollfair brings artist's works from around the world to your doorstep.

Dollfair International, one of the leading names in the BJD market today, ensures the work of Korean and European doll artists is easily accessible to all collectors. Representing names like Limhwa Doll of Korea and Cerisedolls by artist Lillycat of France, Dollfair offers collectors some of the most highly sought after and hard to find BJDs around.

Just two years ago, Dollfair began working with a select number of dealers, jointly producing special custom limited editions via its Enchantment Doll line. The first partner was The Doll Market of Greensboro, N.C. "This is an exciting collaboration between artists and retailers to develop a custom identity and look for each shop, in the spirit of creativity expressed with ball-jointed dolls," says Catherine Sanders, CEO and creative director of Dollfair.

Cristy Stone of Xtreme Doll, who is well recognized for her amazing face-ups, has recently partnered with Dollfair, and last year Dollfair announced its own production of dolls by Marina Bychkova of Enchanted Dolls. Today, Dollfair is now opening its doors to producing dolls for other artists worldwide.

For 2011, Dollfair plans to open a second location in Wales, United Kingdom, making accessibility even easier by shipping dolls within the European Union. It's not always easy to locate that perfect BJD, and if you've found it, it's not always easy to get. Dollfair's relationships with artists worldwide and ease of access make the search for that perfect BJD just that much easier.

[ ] Dollfair International, 278 Karl St, Berea, OH, 440-239-0723, dollfair.com