Read This!

Everyone (INCLUDING artists) who have an unresolved problem with Dollfair NEED to file with the Ohio Attorney General's office. You *do not* have to be a US citizen to file. The more people who file, the harder they will push Catrina. 

Here is the link:
http://www.ohioattorneygeneral.gov/ConsumerComplaint.aspx/?from=nav 

Please file, it is only a 5 minute form and it will make a difference!

Catrina's Home Address + IDEX + Doll Reader Magazine

Catrina has not shipped the dolls she sold at IDEX, and as of yet Doll Reader magazine has not yet warned their subscribers in print or online about Dollfair and the dangers of ordering through Catrina.

I also wanted to go ahead and post Catrina's home address so that if you feel the need to take legal action you have a working address, I've held off posting her address for 3 months now and since things have not improved and Catrina shows no signs of changing her ways, I think it's fair to give everyone the opportunity to take legal action and be able to send her registered mail. For those of you who will doubtless have a problem with this, please know that it's a matter of public record and already listed online, I'm just making it easier for people to find it. 

Catherine Sanders home address: 

7027 Columbia Rd
Olmsted Falls, OH 44138

Limhwa loses contact with Dollfair

From Limhwa:

I inform you that do not make orders on limhwa.com because I lost contact with her anymore. limhwadoll | 2011·04·25 16:57 | HIT : 82 | VOTE : 1 | Hello.
It is almost one month that limhwadoll completed the delivery of Catherin (dollfair)’s last order.
Before delivery, she gave another order list and severed contact without paying at all.
To Catherin (dollfair), I asked to get refund all on the orders after the last completion of the delivery. In addition, I asked to shut orders on USA site of limhwa.com.
It seems like that orders are impossible on the USA site (limhwa.com), so I thought that she refunded everything.
However, lately, some customers sent me mails.
I was shocked and disappointed a lot by Catherin (dollfair)’s irresponsible acts.
I am not member of Don of Angels Club.
Therefore, it is hard to me to know the news of those days. Is there anyone to help me to join the club?
I wrote this that there is no way to inform.
I inform you that do not make orders on limhwa.com because I lost contact with her anymore.
In addition, I have no way to contact with her if she cuts the contact.
I only know to know about creation dolls, am hurting and suffering from those people betrayed. I am so sorry to write this

It appears that no orders can be made through Limhwa.com at the moment (there’s a warning that “the account is off-line”), but it seems best to for now also refrain from trying to place orders for Limhwa dolls at Dollfair through email or other means.

Limhwa

Ok I was debating writing here or not.... but Catrina played the same game with the Narin customers. Replying here and there to give people a little hope but it seems what she's really doing is dragging things out until you cannot get a refund from paypal, then dragging things out some more until you cannot do a chargeback through your credit card company.

Believe what you want about Catrina, but also be aware that there are 30+ other doll lovers on DoA that have not heard from Catrina for months, and the ONLY reason they are getting anything resolved is because the artist is paying for the fulfillment of the orders out of his own pocket.

I know some of the Limhwa dolls have shown up, I'm very happy for those people, but also keep in mind that this is your money at stake here.... Catrina has been monitoring her Limhwa Yahoo group like someone who has something to hide.

Keep in mind that Anita of Sleetweath, Paul Pham, LillyCats, Marina of Enchanted Doll, and Bimong have all claimed to have serious issues with Catrina. These people aren't customers, they are artists who have been fooled, lied to and stolen from by Catrina.

If you currently have a Limhwa order I would at least consider at this point doing a Paypal or Credit/Debit card chargeback, before it's too late.

I really don't know what else to say. How many people does Catrina have to lie to and defraud before others realize that she's become a person that isn't deserving of trust? There's already 30 not including artists. Will it take 50? 60? 100? How many thousands of dollars?

I really hope I'm way off the mark here and that Limhwa customers won't end up like the Narin ones.... but at this point it looks the same.

Good luck.

Some Good News!

Bimong has gotten 3 Neferti heads on their way home! 

I still urge you to file against Dollfair if you still have not received your refund/doll so that others that come after you don't have to relive your story.

For People Who Are Not on DoA and Have Problems

Hey this is a response to a comment someone posted, I want the non-DoA members to be able to find resolution as well. Please read and follow the following directions. If you are on DoA and have an unfilled order with Dollfair and have NOT gotten a refund please also fill this out. Please note that Bimong is NOT giving people refunds, he is only making the dolls.

Please go to this webpage and create an ID:
http://www.art-bimong.com/register/step2.php

Then after you have done that, fill this form out and send it to bimong74@gmail.com:

art-bimong.com 's ID :
DoA name (if you have one):

Name :
Head Type :
Body (girl,boy, None (only head) ) :
Skin type (No more make pinky white) :
Etc (Make up, Ear piercing , sanding....) :
Address :
Telephone number :
Payment proof files : 

For the "Payment proof files" you can take a screenshot of the paypal payment to Dollfair. 

How to File a Police Report

Why Should I File? 

Definition of internet fraud:
A crime in which the perpetrator develops a scheme using one or more elements of the Internet to deprive a person of property or any interest, estate, or right by a false representation of a matter of fact, whether by providing misleading information or by concealment of information."
Catrina has committed fraud, and continues to with hold thousands of dollars (your dollars) in refunds. The total known amount just from the customers who post on DoA is $15,000, this number does not even include people who are not a member of the forums. When you file you are not only standing up for yourself and your rights, but you are also helping other people who are in the same situation as you. The more reports that are filed, the greater the results will be. 

Which Police Department Should I File With? 

Your local police. If you don't know their number you can easily find it on Google, just enter the name of the city you live in followed by "police department". So my google search would look like "Jacksonville,FL police department", when you go to your local department's home page, you should see a "non-emergency" number listed, that is the number you call to file a report. Depending on where you live you may be able to fill a report out online, or over the phone, however you may have to go directly to the station to file a report as well.

Ok, So I Filed with My Police Department, How Does That Do Anything in Ohio? 

Your local police will then contact the Berea, Ohio police department to follow up with your report. The Berea Police will then be able to investigate the case.

This is why every report filed matters. If the Berea Police get 20 phone calls from other police departments about the same person/business they will NOTICE. 

Awesome! What Else Can I Do to Help Myself and Others?

1) You should consider writing to or calling Tom Meyer of WKYC, Berea's local investigative reporter, who covers stories like ours. I think it would really help to get something going on a local level.  216-344-3464 tommeyer@wkyc.com


2) Please, if you will, write to the newspaper reporter, Joanne DuMound who I have written to and give her your account of what's happened in your experience with Dollfair. You do NOT have to currently have an outstanding order with Dollfair to write to her, any information is welcome. 
jdumound@sunnews.com


3) (more to come later today)